8:00 – 8:30 a.m.
Registration

8:30 – 11:45 a.m. – Salons DE
Track 14: Ralph Peterson – Managing When No One Wants to Work

11:45 a.m. – 1:15 p.m.
Lunch on Your Own

1:00 – 2:45 p.m. – Salons DE
Track 15: Beth Divelbiss – Navigating Quality Measures Toward 5-Star Improvement

1:15 – 2:30 p.m. – Salons DE
Track 16: Best Practices: Our Members Speak